Customer Testimonials
Please take a moment to review your experience with us. Your verify feedback helps Us and other potential customers like you searching for real safety savings and reasonable prices in the automatic pool cover Industry, system, units, service repairs, maintenance covers and more….
Please take a moment to review your experience with us. Your verify feedback helps Us and other potential customers like you searching for real safety savings and reasonable prices in the automatic pool cover Industry, system, units, service repairs, maintenance covers and more….
|
|
|
"Joyce Mack March 29, 2019 at 4:55 pm
We have been happy with all of the work Happy Pool has done for us. We had a new pool cover put on last year, and everything went well. Luis has done other work on our pool, and he is always on time and professional. Mariana is a pleasure to speak with on the phone, very friendly and eager to assist.
Response by (owner)
We replace your automatic pool cover system and last year we also replace the cover, now you are enjoying a Complete brand new mechanism and Happy Pool Cover highly appreciate your trust and loyalty. Thank Joyce for taking the time to leave the review."
We have been happy with all of the work Happy Pool has done for us. We had a new pool cover put on last year, and everything went well. Luis has done other work on our pool, and he is always on time and professional. Mariana is a pleasure to speak with on the phone, very friendly and eager to assist.
Response by (owner)
We replace your automatic pool cover system and last year we also replace the cover, now you are enjoying a Complete brand new mechanism and Happy Pool Cover highly appreciate your trust and loyalty. Thank Joyce for taking the time to leave the review."
“Susan S. March 28,2019 at 4:10pm
I am in the service business, I understand the importance of a timely response, expertise in your field and keeping the client in the loop. Happy Pools delivers on all aspect of a well-run business. Both Mariana & Luis are a pleasure to work with from the time the service call is placed, through Luis's expert knowledge in his field. Luis's knowledge goes beyond the auto cover industry. He understands the importance of good initial construction, the effects of water chemistry on the longevity of the pool & auto cover. I am always happy referring Happy Pool Covers!!”
Response (owner)
Thank you, Sue, we are really trill with such outstanding review, we are committed servicing our mutual customers pools covers for many years to come helping them save money in their pool maintenance"
I am in the service business, I understand the importance of a timely response, expertise in your field and keeping the client in the loop. Happy Pools delivers on all aspect of a well-run business. Both Mariana & Luis are a pleasure to work with from the time the service call is placed, through Luis's expert knowledge in his field. Luis's knowledge goes beyond the auto cover industry. He understands the importance of good initial construction, the effects of water chemistry on the longevity of the pool & auto cover. I am always happy referring Happy Pool Covers!!”
Response (owner)
Thank you, Sue, we are really trill with such outstanding review, we are committed servicing our mutual customers pools covers for many years to come helping them save money in their pool maintenance"
"Adriana O. March 27,2019 at 5:37 pm I would highly recommend Happy Pool cover both because of the quality and price of their products as well as their excellent Customer Service. I contacted them about replacing my current pool cover because it had broken down. I have a heated pool so getting the new cover in the shortest amount possible was crucial. Happy Pool Cover delivered a new cover, which had to be ordered, in less than a week, installed it in my house, which was 110 miles from their location, and charged me close to $1,000 less than their closest competitor.
Response by (Owner)
Thank you Adriana, yes a cover that could be used daily, and offer safety, maintenance, and a heat- saving benefits is priceless, to all swimming pool owners, we highly appreciate such a positive review!."
Response by (Owner)
Thank you Adriana, yes a cover that could be used daily, and offer safety, maintenance, and a heat- saving benefits is priceless, to all swimming pool owners, we highly appreciate such a positive review!."
"Stephen Van Anden say: March 25 2019 at 11:35 am
Luis installed our pool cover over five years ago and we couldn't be happier with it and the service he and his team provide. It's been a great cost saver when it comes to heating and pool cleaning. Between that and the extended season, I can't imagine having our pool without it. Thanks Happy Pool Covers!
Response by (owner):
Thank you Stephen, yes the cover that could be used daily, and offer safety, maintenance, and a heat-saving benefits to all swimming pool owners, we highly appreciate your review!"
Luis installed our pool cover over five years ago and we couldn't be happier with it and the service he and his team provide. It's been a great cost saver when it comes to heating and pool cleaning. Between that and the extended season, I can't imagine having our pool without it. Thanks Happy Pool Covers!
Response by (owner):
Thank you Stephen, yes the cover that could be used daily, and offer safety, maintenance, and a heat-saving benefits to all swimming pool owners, we highly appreciate your review!"
"Geoff Tapper say: March 15th, 2018 at 10:45 am
Happy Pools is one of the most reliable and accommodating companies I have ever done business with. We have had pools for over 40 years and the people in the pool industry have generally not been dependable. Happy Pools broke that mold, they are always there when you need them, their prices are reasonable, people are polite and honest. You don't have to look any further to source any of your pool needs. Response by (owner): Happy Pool Cover and the Team are trill to read such a positive review, thank you so much Mr. Tapper, we are really happy to service your pool cover.
Happy Pools is one of the most reliable and accommodating companies I have ever done business with. We have had pools for over 40 years and the people in the pool industry have generally not been dependable. Happy Pools broke that mold, they are always there when you need them, their prices are reasonable, people are polite and honest. You don't have to look any further to source any of your pool needs. Response by (owner): Happy Pool Cover and the Team are trill to read such a positive review, thank you so much Mr. Tapper, we are really happy to service your pool cover.
|
"Carl says: April 25th, 2017 at 3:37 pm
We are so thankful that we had this pool cover placed. It adds another 2 months of swimming time for our family. Louis and Mariana are amazing. We needed a service call on a Sunday morning and they happily accommodated us. Highly recommended!!!!" |
"Katharine Leab says: April 12th, 2017 at 6:44 pm
Luis and Mariana are the best! I have dealt with them for over a decade, always with the most satisfactory results. If a customer has a need but it is late in the day, Luis will come even though it means working late. The pricing is fair, and he always does some little extra adjustments without extra charge." |
|
"M. Marshall says: September 10th, 2016 at 2:04 pm
My pool maintenance company recommended Happy Pool Covers and said they were the best in the business. Absolutely true! Expert, prompt and friendly. Won\'t have anyone else work on our cover. Thank you!" |
"Sherry Robinson says: June 4th, 2016 at 8:35 pm
Great pool service, and great customer service. Many thanks! See you next year." |
|
"Lisa Sorce says: June 4th, 2016 at 11:14 am
Thank you to Luis and Mariana- last summer they installed our pool cover and at that time they were so professional, and the job was perfect. Last week I had a glitch with opening and closing the cover and they immediately responded to my call. Not only did Luis fix the issue but my cover looked brand new after he was done. Bravo! Many thanks for anoint the extra mile!" |
" Jean Traver says: May 31st, 2016 at 8:52 pm
Happy Pool Cover is simply fabulous. Prompt, courteous service and very fair pricing. We dealt with another company for years and it was like pulling teeth to get service unless you prepaid a ridiculous amount for a service contract. Have been dealing with Luis and Mariana for several years now and couldn’t\\\'t be happier. They extended the life of our existing cover beyond what we expected and will now replace with a new cover. Absolutely the best!" |
|
Brooke says: May 27th, 2016 at 2:06 am
My cover was jammed and the motor broke. My friend highly recommended Happy Pools, so I called them. The service was exceptional. They were able to fix my motor, so I didn’t have to buy a new one and saved my over $1000. Thank you!" |
"Ted and Eleanor Wiesenthal say: May 14th, 2016 at 10:08 pm
We want to thank you and Luis for doing a great job with our new pool cover. You did the job quickly and everything works perfectly. It really is a happy pool cover." |
|
"Shani says: May 13th, 2016 at 10:06 am
Great service. Luis and Mariana are wonderful and we couldn’t be happier with their service." |
"Eleanor says: June 21st, 2015 at 10:35 pm
Excellent service! Helped us out of a frustrating situation. Very competent, reliable, and efficient! Would recommend to a friend in a heartbeat..." |
"Linda Hill says: July 1st, 2015 at 12:10 am
I am overwhelmed at Happy Pool Cover prompt attention and care over the many years I have had this company helping our family. Our pool looks amazing with it\'s new cover and my service was within a two-week time, from my call, ordering the material, and installation.
Mariana is thoughtful and aware of her customer’s needs. Luis is a terrific professional in every sense. He is considerate, careful and has access to my pool wing anytime. I am a Happy Customer of Happy Pool Cover Company.
Available for references whenever needed.
Thank you, Mariana & Luis Sanchez,
Linda Hill/Croton on Hudson, NY"
I am overwhelmed at Happy Pool Cover prompt attention and care over the many years I have had this company helping our family. Our pool looks amazing with it\'s new cover and my service was within a two-week time, from my call, ordering the material, and installation.
Mariana is thoughtful and aware of her customer’s needs. Luis is a terrific professional in every sense. He is considerate, careful and has access to my pool wing anytime. I am a Happy Customer of Happy Pool Cover Company.
Available for references whenever needed.
Thank you, Mariana & Luis Sanchez,
Linda Hill/Croton on Hudson, NY"
"John says: June 1st, 2015 at 1:42 am
Luis and Mariana are awesome! They were able to fix a problem and get our pool open on the busiest week of the year. Luis made a special trip on the Friday before Memorial Day weekend to help us. They are truly excellent people who care about their customers; a rarity these days in any business. Thank you both so much!"
Luis and Mariana are awesome! They were able to fix a problem and get our pool open on the busiest week of the year. Luis made a special trip on the Friday before Memorial Day weekend to help us. They are truly excellent people who care about their customers; a rarity these days in any business. Thank you both so much!"
|
"Stanley Maurer says: May 17th, 2015 at 6:05 pm
Quick responsive quality service for our pool cover problems. Even told us how to fix a problem without a service call. Good people." |
"Michel Burano says: March 2nd, 2015 at 5:50 pm
Excellent Service. Had a problem with the water bump and responded immediately, Delivered a new one in a week. Great local service." |
|
"David says: July 27th, 2014 at 8:41 pm Wonderful, extremely competent repair staff."
|
"Amy McCauley says: April 30th, 2013 at 11:31 am Great service. My second pool cover, and all is well."
|
|
"Bob Uljua says: April 30th, 2013 at 1:56 am
Luis, thank you and Mariana for your prompt service and excellent job. Your courtesy and competency are greatly appreciated. Have a great season. Best, Bob U" |
"Mike Freedman says: June 2nd, 2011 at 2:16 pm
Luis and Marianna provide a high level of service. We not only have a Happy Pool Cover but are happy customers." |
|
"Michele says: June 15th, 2012 at 6:14 pm
Congratulations! Luis offers a reliable and prompt service when we need our cover adjusted. His installations are excellent too. Thank you for your service." |
"Meghan says: June 3rd, 2011 at 12:24 pm
Luis and his assistant are always so helpful. They go above and beyond - always providing the best customer service - thinking of the customer first." |
|
"Matt P says: July 31st, 2010 at 9:27 pm Luis is great and takes pride in his work. I would recommend happy pool cover!"
|
"Greg says: June 28th, 2010 at 3:14 pm Very pleased with the cover and the service. Luis is professional, polite, and pleasant to deal with."
|
|
"Dan says: June 1st, 2010 at 1:38 pm Luis is terrific, and light years ahead of the competition. Excellent service, great knowledge of the systems. Could not be happier that we found him."
|
"John Daniel Kaudern says: May 17th, 2010 at 9:57 pm Happy Pool Cover are great people. They are honest and reliable and really know their stuff."
|
Joanne & Frank Binder says: May 18th, 2010 at 12:22 pm
Luis, I couldn’t believe how fast you came yesterday to help us. My husband is in his late 70's and wants to do everything here. He can't and thanks to you we got our pool open. I didn’t have any idea you would be here so fast; it was great you were able to give us your attention. We know this is a BUSY time for you. You are a kind; considerate businessman and we are happy we found you. Have a great Memorial Week-end!!!"
Luis, I couldn’t believe how fast you came yesterday to help us. My husband is in his late 70's and wants to do everything here. He can't and thanks to you we got our pool open. I didn’t have any idea you would be here so fast; it was great you were able to give us your attention. We know this is a BUSY time for you. You are a kind; considerate businessman and we are happy we found you. Have a great Memorial Week-end!!!"
|
"Leonard Polaner says: May 18th, 2010 at 1:18 am
Luis has been responsive, honest and most important knows his job. I have always felt I was treated fairly. I have so much respect for him and his ability that I bought a second pool cover from him for a new house without looking at other covers. Leonard Polaner" |
"Paul and Audrey say: May 18th, 2010 at 12:54 am
Great services - response time is super - prices are fair and work gets done in minimum amount of time! Cover gives us the added security needed for a family! We highly recommend the cover and Luis\' service! happy 10 years - we look forward to working with you for many more years." |
|
"Ari says: May 18th, 2010 at 12:37 am
Began working with Happy Pool Cover last year after a bad experience with another provider. Have been completely happy with the service and with Luis and his wife who are wonderful to work with. If everyone I dealt with daily was as nice and easy to work with as them every day would be a pleasure." |
"Francis Charles says: May 17th, 2010 at 10:12 pm
I never bought a pool cover but I have known Luis for 26 years, and he is one of the most reliable, honest and professional man I have ever met. Any professional deal with him can only provide an outcome of excellence. I am truly glad to ha him as a friend! Francis Charles" |
|
"John King says: May 17th, 2010 at 8:17 pm
there should be more people like Luis. Always have been happy with the service. He came one weekend and we were lucky enough to have him bring his wife and daughter. In this economy only the good survive and I'm sure we will get a note about 20 years in service. best of luck !." |
"Mike Freedman says: May 17th, 2010 at 6:52 pm
Luis and team are excellent. Came in to save the day after Company that initially installed the cover dropped the ball. Honest, direct, and efficient = all the things I want in a service provider." |
|
"Stanley Maurer says: May 17th, 2010 at 6:29 pm You guys are terrific. You really know pool covers and how to make sure that they work. There is no one out there that does as good a job. Congratulations on your ten years"
|
"Dan says: May 17th, 2010 at 5:50 pm Wonderful service, excellent knowledge and skills"
|
"AARON OBERLANDER says: May 17th, 2010 at 4:48 pm
CAN'T COMPLIMENT ENOUGH. I USED HAPPY POOL COVER ON MY OLD COVER, ALWAYS WAS THERE AS PROMISED.AFTER 20 YEARS WE JUST PUT IN A BRAND-NEW COVER, EVERYTHING AS PROMISED NO HIDDEN SUPPRISES, VERY PROFFESIONAL. WERE ENJOYING OUR NEW ELECTRONIC COVER VERY MUCH.
THANKS AGAIN HAPPY POOL COVER"
CAN'T COMPLIMENT ENOUGH. I USED HAPPY POOL COVER ON MY OLD COVER, ALWAYS WAS THERE AS PROMISED.AFTER 20 YEARS WE JUST PUT IN A BRAND-NEW COVER, EVERYTHING AS PROMISED NO HIDDEN SUPPRISES, VERY PROFFESIONAL. WERE ENJOYING OUR NEW ELECTRONIC COVER VERY MUCH.
THANKS AGAIN HAPPY POOL COVER"
|
"Julie says: May 17th, 2010 at 4:33 pm Luis provides excellent, timely, efficient, courteous service. Very happy with Happy Pool Covers!"
|
"Jack says: May 17th, 2010 at 4:12 pm Excellent service, I use Happy Pool Cover over 8 years"
|
"Ben says: May 17th, 2010 at 2:41 pm
I had my pool cover installed over 3 years ago and am delighted with the results. Complete peace of mind for the kids, keeps the heat in and even increases temperature by 2-3 degrees on sunny days. Works well and excellent post sales service - even though I live outside the US. Would recommend the product and Happy Pool!"
I had my pool cover installed over 3 years ago and am delighted with the results. Complete peace of mind for the kids, keeps the heat in and even increases temperature by 2-3 degrees on sunny days. Works well and excellent post sales service - even though I live outside the US. Would recommend the product and Happy Pool!"
